Frequent Asked Questions
You can show the faqs with Wolmart Elements easily.
Shipping Information
After you have received confirmation of the created order, the order enters the processing status. Once processed and confirmed, it will be sent for delivery. The delivery of the order is carried out exclusively in the territory of the Republic of North Macedonia. The delivery period is 5 working days. All orders placed on Fridays or during the weekend will be processed on the first following working day. The working hours of our online shop are from 9 am to 5 pm during the week. Shipments outside of Skopje are sent by courier service, most often through a courier service that has concluded a cooperation agreement with us. If everything is in order with the shipment without any damage, feel free to take it and sign the delivery note that the courier will provide you. Each shipment has a delivery note in two copies. It is common practice that if the courier does not find you at the designated address, he will need to contact you on the phone number you indicated when creating the order and an agreement can be made for a new delivery date for the order. If in that case we still cannot find you at the indicated address, the order will be returned to us. Once we receive it, we will contact you to reach a conclusion and agree on re-sending. Shipping Cost – The shipping cost for all orders with a value greater than 2990 denars is free! Note By confirming the order, by clicking the CONFIRM button, you agree to the delivery terms.
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Fringilla urna porttitor rhoncus dolor purus. Luctus venenatis lectus semper bibendum Diam maecenas ultricies mi eget mauris. Nibh tellus molestie nunc non isse faucibus Ultrices eros in cursus turpis massa tincidunt. Ante in nibh mauri eger enim neque volu lectus. Etiam non quam lacus suspendisse faucibus.
Payment
Payment for Kokoda.mk products and services purchased through the website https://kokoda.mk/ (hereinafter: Products) can be made in one of the following ways: -Payment by payment card -Payment by bank order and operator verification 4.1. Payment by payment card electronic payment of ordered products is enabled through NLB Banka AD Skopje, with all MasterCard and VISA brand cards issued by any bank in the world, and electronic top-up is enabled with the same cards issued only in the Republic of North Macedonia. When paying by payment card, authorization is performed automatically online through the NLB Banka AD Skopje plugin (Bank Payment Gateway). After successful authorization, the User receives notification of the successful/unsuccessful payment via e-mail and/or SMS. 4.2. Payment by bank order and operator verification Payment by bank order can be made by a natural person or legal entity from all banks registered on the territory of the Republic of North Macedonia with an appropriate order for the transfer of funds after the online order has been placed and selecting the payment method “Payment by bank order”. After the payment has been made by the buyer, the operator employed to control and confirm the transaction is obliged to check the reliability of the data and the amount of the payment made with the bank order, after which the buyer is notified via SMS or e-mail, after which the delivery of the product(s) to the delivery address provided by the buyer is organized.
YES We are using SSL certificate and advanced security on our site
Orders & Returns
To use certain parts of our website, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. The buyer who wants to become a user of the e-commerce service and wants to order and purchase a product or service from kokoda.mk through the website https://kokoda.mk/ is required, after selecting the product(s) and placing them in the shopping cart, to register at https://kokoda.mk/, in order to be able to initiate and complete the online order in e-commerce. The registered online buyer, by filling out the forms when purchasing on the website https://kokoda.mk/, fully confirms the accuracy of the data entered in the form, including personal data. At the time of ordering a specific product/s from the offer, the Buyer agrees to these General Terms and Conditions for online ordering, payment and purchase of product/s through the Kokoda.mk website. Kokoda.mk reserves the right to modify these Rules or dismiss the Online Trade Program. In these cases, the same will be published on the kokoda.mk website, https://kokoda.mk/.
Fringilla urna porttitor rhoncus dolor purus. Luctus venenatis lectus semper bibendum Diam maecenas ultricies mi eget mauris. Nibh tellus molestie nunc non isse faucibus Ultrices eros in cursus turpis massa tincidunt. Ante in nibh mauri eger enim neque volu lectus. Etiam non quam lacus suspendisse faucibus.
Fringilla urna porttitor rhoncus dolor purus. Luctus venenatis lectus semper bibendum Diam maecenas ultricies mi eget mauris. Nibh tellus molestie nunc non isse faucibus Ultrices eros in cursus turpis massa tincidunt. Ante in nibh mauri eger enim neque volu lectus. Etiam non quam lacus suspendisse faucibus.
Fringilla urna porttitor rhoncus dolor purus. Luctus venenatis lectus semper bibendum Diam maecenas ultricies mi eget mauris. Nibh tellus molestie nunc non isse faucibus Ultrices eros in cursus turpis massa tincidunt. Ante in nibh mauri eger enim neque volu lectus. Etiam non quam lacus suspendisse faucibus.
Fringilla urna porttitor rhoncus dolor purus. Luctus venenatis lectus semper bibendum Diam maecenas ultricies mi eget mauris. Nibh tellus molestie nunc non isse faucibus Ultrices eros in cursus turpis massa tincidunt. Ante in nibh mauri eger enim neque volu lectus. Etiam non quam lacus suspendisse faucibus.